01What we collect
We collect only the information and document copies reasonably required for the service recorded under your Job ID. This may include contact details, application information, supporting documents, payment details and an acknowledgement or consent record.
02Why we use it
We use your information only to prepare, review, submit, print, deliver, correct or follow up on the agreed service, and to maintain the minimum receipt, consent and business records required for that job.
03When information is shared
Information is shared only where the agreed service requires submission to the stated portal, authority, bank, courier, insurer or independently practising professional. Their own rules and privacy practices also apply after submission.
04Sensitive credentials
We do not ask to retain passwords, OTPs, UPI PINs or banking PINs. The customer should enter or approve them personally. Masked Aadhaar or last-four-digit references are preferred whenever the full number is unnecessary.
05Storage and deletion
Working files, downloads and temporary scans are normally deleted by the next business day after verified delivery, unless an active correction, stated continuing purpose or legal requirement is recorded. Minimal receipt or consent evidence may be retained for up to 12 months, or longer when applicable law or a qualified professional requires it.
06Your choices
You may ask what data is being used, correct supplied details before submission, withdraw an uncompleted instruction where possible, request return of originals and ask for deletion of working copies after the service purpose ends, subject to records we must lawfully retain.